Schedule a Call
We highly recommend this option, as it allows us to call at a time that is convenient for you! Depending on your question, you can schedule a specific type of call that one of our skilled Client Service or Logistics team members can help you with!
- Welcome Call – Recommended for first-time families and alums as well, this allows you to holistically go over the account with us and discuss deadlines, to-dos, and what to expect. Even if you signed up a few months ago, it’s never too late to schedule a welcome call!
- Flight Logistics Call – Schedule this call to discuss purchasing a flight with TFT or independently. We can go over connections, independent arrivals or departures, or any other travel-related question you may have
- General Call – If you have a quick question, this is the one for you! You can even type up what you want to talk about so we can be prepared to answer with exactly what you need
Click this link to schedule any of the above calls. We are here to help!
Call Us
Our Client Service & Logistics Teams answer the phone between 8 am and 5 pm EDT. Our phones can get very busy during this time, and if you call, you may reach our voicemail, which we will return within one business day at the latest.
We have a lot of talented teammates answering the phones, however, not every single person that you speak to may be able to answer your specific question, but don’t worry, they will get you that answer! This may mean setting up a future call. We do this not to inconvenience you, but to ensure that you are getting the correct answers you need.
We are coming into the busiest time of the year at the TFT Office. Our volume will be heavy but we will get back to each of you.
To call, dial 888-457-4534, Option 1
Email Us
Any questions can be answered by email as well! We answer all emails within two business days unless otherwise noted or we are closed for a holiday. Emails are answered in the order in which they are received, so it is very important to understand that if you reply to your own email in an attempt to point out you haven’t been answered yet, the email becomes recent from that moment and actually moves you out of your place in the queue! We don’t want that!
You can reach us at help@travelforteens.com