Travel For Teens believes strongly in the value of shared travel experiences and the exponential growth teens experience during the summer months. We are committed to running the best programs possible in safe, teen-friendly environments this summer.
TFT is, at its heart, a summer camp. Summer camp has the power to transform lives and there is nothing we want more than to provide meaningful experiences for our participants to form new friendships, create lasting memories, and feel inspired. We are cautiously optimistic that this is still possible this year.
We will wait, see and hope that we can still bring the magic of summer camp to all of our families. To allow families to wait and hope with us, we are extending our final payment deadline until May 1st. In addition to this extension, families will have the option to change trips without fees until June 1st, as we continue to try to provide as much flexibility as possible.
We know that many of you are finding these times very difficult and we understand how you are feeling. We want to thank all of you for your continued support, for believing in summer, and for hoping that we can still provide profound experiences for all our participants.
An Update to Our Cancellation and Refund Policy
We have altered our refund and cancellation policy in light of the current COVID-19 situation. We want to provide families additional peace of mind for summer:
- You now have until May 1st, 2020, to submit full payment for your TFT summer program.
- If you cancel before May 1st you can roll 100% of your tuition payments over to next year and receive complimentary standard insurance on any 2021 program*
- You may also opt to switch programs before June 1st and we will waive any trip change fees.
*Those eligible may also upgrade to Cancel For Any Reason Insurance. These tuition payments are also transferrable to another family member or friend for 2021.
Our open enrollment programs are not due to depart until the end of June. As such, we have some time on our side to monitor the effectiveness of the global efforts to stop the spread of the virus and are hopeful that travel will resume by summer.
We appreciate families’ patience as we continue to monitor the ongoing developments and assess our programs accordingly, as it is still early to be making final determination on program suspensions or alterations
Our Risk Management Team is closely monitoring the situation and we are revising and updating our protocols as needed to ensure the safety of our participants.
Common Coronavirus Travel Questions
Q: At what point will Travel For Teens make adjustments or suspend a program?
A: Travel For Teens will alter a program itinerary or suspend a program based on certain travel advisories from the following authorities: U.S. Department of State, The Centers for Disease Control and Prevention, and the World Health Organization, among possible others. We also have boots on the ground in the vast majority of our destinations. Specifically, Travel For Teens will not operate programs if the destination country has either a U.S. Department of State Level 4 Warning (Do Not Travel) or a CDC Level 3 Warning (Avoid Non-Essential Travel) within 30 days of departure. Official travel advisories outside of 30 days from departure and subsequent adjustments or suspensions of programs are handled on a case by case basis.
Q: If I want to switch to a different program, what is the process?
A: If a parent/family wants to switch to a different summer program based on concerns related to the current coronavirus situation, they may do so through June 1st without incurring trip change fees. Travel For Teens will continue to assess the safety of all of our programs and will make additional accommodations and exceptions as needed.
Q: If I purchased airfare through Travel For Teens and I want to change to a different program, what are the fees involved?
A: All plane tickets purchased through Travel For Teens are subject to the rules and restrictions of the airline through which it was ticketed. Ticket changes for the summertime may incur a change fee plus a difference in airfare; TFT will be happy to help families quote these price changes.
Airlines have been relaxing their fare rules and are offering changes. Many major airlines are allowing passengers to change their tickets and use the value of the ticket for a new booking. Tickets booked for 2020 summer programs in most but not all cases can be changed to use for a different location as long as the carrier services the destination. Unless the airline cancels a flight, airlines have not been offering refunds for tickets so we recommend families consider alternative programs so that the value of the flights already purchased are not lost completely.
Q: Can I purchase trip insurance that would allow us to cancel based on the current situation?
A: Trip insurance is always recommended. You can find more about purchasing insurance through TFT here.
Please note- the deadline to purchase “Cancel For Any Reason” insurance has passed. Pandemics/world health emergencies/travel advisories are not covered reasons for basic travel insurance programs, but the insurance would cover “trip cancellation or interruption” if somebody became ill or was quarantined.
If you have questions or would like more information about our safety policy in regards to the coronavirus or any other international travel advisory, please call our office at 888-457-4534 extension #2 or send an email to email@example.com.
We remain committed to providing teenagers a safe, educational, and inspiring summer.
Please do not hesitate to reach out. We are here for you.